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ICE! featuring Rudolph the Red-Nosed Reindeer

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Gaylord FAQs

What To Expect - FAQs

How do I find my way around the resort?
Download the free Gaylord Hotels app for step-by-step directions to your room, meeting areas, and
other hotel amenities and to access everything you need for your stay, including dining reservations,
activity and event tickets, and reservation info. Available for download on the Apple App Store or
Google Play Store today.
Where can I buy my tickets?
Advance purchase of tickets online is required. There are no physical, printed tickets and no box office on-site at the resort. All tickets are electronic and can be purchased online or over the phone. Once purchased, your e-ticket will be emailed to you. You can simply show your ticket on the phone to the attendant to be scanned prior to entering the attraction.
Is there a parking fee?

$25 Off-Site Parking Available on Select Dates for Day Guests

$40 On-Site Parking Available on Select Dates for Day Guests

$25 Resort Garage Parking Available to Overnight Guests

$45 Valet Available to Overnight Guests

Tax is additional to listed rates. In and out privileges are for overnight guests only. Day guests are charged per entry.


Save time and purchase pre-paid self parking ahead of your visit. *Available to day guests only. 

Can I watch the stage shows if I’m not an overnight hotel guest?
Our live stage shows are open for day guests to enjoy, and ticket prices are available at ChristmasAtGaylordTexan.com. Please keep in mind – if you drive a vehicle to the resort, there is a parking fee. 
What is Extra Cool Hour, and can I purchase it?
Extra Cool Hour is an exclusive benefit for overnight guests at Gaylord Texan Resort and is a complimentary perk included with your room reservation. Extra Cool Hour provides early entry into attractions in the Christmas Village, which includes ICE!, Snow Tubing, Ice Skating, Snow Throw, and Christmas Carousel one hour before they are open to day guests. Attraction tickets are still required and must be purchased separately and in advance. The Extra Cool Hour benefit is not for sale. 
 
What are my Lexus Owner Benefits?

Lexus Drivers Self-Parking & Valet Benefits: As co-presenting sponsor of ICE! and partner of Christmas at Gaylord Texan, Lexus is offering Lexus drivers complimentary daily self-parking and $10 off valet from Nov. 15 - Jan. 5, 2025. For daily self-parking, simply take your parking ticket and Lexus keys to the parking booth at the entrance of ICE! for validation. For $10 off valet, mention this offer to your valet attendee.

Terms and Conditions:

50% Off ICE! Tickets Promo Code: Offer valid between 11/15-11/28, 12/1-12/6, 12/9-12/13, 12/16-12/19, 12/30-1/5

. Offer valid for listed dates only. Not valid with any other discounts or offers. Tickets must be purchased online. Limit of 10 tickets per purchaser. Not retroactive. Other restrictions may apply. Discount based on 50% off GENERAL ADMISSION ticket pricing and valid for all dates mentioned in the promotion. Limited number of tickets available on select dates. Contact your local Dallas-Fort Worth Lexus Dealer for additional information.

Getaway Rate: Save 15% off retail rate. Must present Lexus car key at check in to receive discounted rate. Offer does not apply to groups of 10 or more rooms. Rate per room, per night and based on availability at the time of reservation. Some blackout dates may apply. Tax, resort fee and parking additional. Contact your local Dallas-Fort Worth Lexus Dealer for additional information.